SECTION 1 – HOW DO WE HANDLE YOUR INFORMATION?
When you make a purchase from Oudh Al Shab, as part of the transaction process, we gather personal details provided by you, such as your name, address, and email address.
While you explore our brand, we also automatically collect your computer’s internet protocol (IP) address to gain insights into your browser and operating system.
Email marketing (if applicable): If you grant us permission, we may occasionally send you emails regarding our brand, new product launches, and other updates.
SECTION 2 – AGREEMENT
How do we obtain your consent?
When you share personal information with us to finalize a purchase, verify your payment method, make an order, or manage delivery or returns, you are inherently giving your consent for us to collect and utilize that information solely for the intended purpose.
If we require your personal details for secondary reasons, such as marketing initiatives, we will either directly seek your explicit consent or provide you with the option to decline.
SECTION 3 DISCLOSURE
Your personal information might be disclosed in compliance with legal obligations or if there’s a breach of our Terms of Service.
SECTION 4 – WOOCOMMERCE
Our online store operates on the Woocommerce platform provided by WooCommerce Inc., enabling us to offer our products and services to you seamlessly.
Your information is securely stored using Woocommerce’s data storage, databases, and their overall platform. All data is stored on secure servers protected by firewalls.
Payment:
If you opt for a direct payment gateway to finalize your purchase, then WooCommerce securely stores your credit card information. This data is encrypted following the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction details are retained only for the duration necessary to complete your transaction. Once the transaction is finalized, your purchase information is promptly deleted.
All direct payment gateways comply with the stringent standards outlined by PCI-DSS, overseen by the PCI Security Standards Council. This collaborative effort includes renowned brands such as Visa, Mastercard, American Express, and Discover.
Adherence to PCI-DSS requirements ensures the safe handling of credit card data by our store and its associated service providers.
For further details, you may also wish to review WooCommerce’s Terms of Service (https://woocommerce.com/terms-conditions/) or Privacy Policy (https://woocommerce.com/privacy-policy/).
SECTION 5 – THIRD-PARTY COLLABORATIONS
Typically, the third-party partners we engage with will only access, utilize, and disclose your information to the extent necessary to facilitate the services they offer us.
However, specific third-party service providers, such as payment gateways and other transaction processors, maintain their own privacy policies concerning the information we’re required to provide them for your purchase-related transactions.
We advise reviewing their privacy policies to understand how these providers handle your personal information.
It’s important to note that certain providers may operate or have facilities in jurisdictions different from yours or ours. Should you proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that provider or its facilities are situated.
For instance, if you’re situated in Australia and your transaction is processed by a payment gateway located in Singapore, your personal information used in completing that transaction may be governed by Singaporean legislation.
Once you navigate away from our website or are redirected to a third-party site or application, you are no longer under the purview of our policies or our website’s Terms of Service.
Links:
Clicking on links within our store may lead you to external sites. Please be aware that we do not assume responsibility for the privacy practices of these sites and urge you to review their privacy policies.
Google Analytics:
Oudh Al Shab employs Google Analytics to gain insights into store visits and page views.
SECTION 6 – SAFETY MEASURES
In safeguarding your personal information, we employ reasonable precautions and adhere to industry-leading practices to prevent any inappropriate loss, misuse, access, disclosure, alteration, or destruction.
When you furnish us with your credit card details, they undergo encryption using secure socket layer technology (SSL) and are stored utilizing AES-256 encryption. While no transmission method over the Internet or electronic storage is entirely foolproof, we diligently adhere to all PCI-DSS requirements and integrate further industry standards widely accepted for enhanced security.
SECTION 7 – COOKIE USAGE
Below is a compilation of cookies utilized on our platform. We’ve provided this list to empower you to decide whether to opt out of cookies or not.
_session_id: This unique token is sessional and enables WooCommerce to retain information pertaining to your session, including referrer details and landing pages.
_woocommerce_visit: No data is stored. This cookie persists for 30 minutes from your last visit and is employed by our website provider’s internal stats tracker to log visit counts.
_woocommerce_uniq: No data is stored. This cookie expires at midnight (relative to the visitor) of the subsequent day and monitors the number of visits made by a single customer to the store.
cart: This unique token is persistent for 2 weeks and stores details regarding the contents of your shopping cart.
_secure_session_id: This unique token is sessional.
storefront_digest: This unique token is indefinite and serves to determine if the current visitor has access in case the store has a password.
PREF: This cookie, set by Google, is persistent for a very brief period and tracks visitor origins and locations.
SECTION 8 – CONSENT AGE
By accessing and using our site, you affirm that you have reached the legal age of majority in your state or province of residence. Additionally, if you are of the legal age of majority and you have dependents who are minors, you confirm that you have provided consent for them to utilize our site.
SECTION 9 – PRIVACY POLICY UPDATES
We retain the right to amend this privacy policy at our discretion, thus we encourage you to check it regularly for any updates. Modifications and clarifications will be effective immediately upon being posted on our website. In the event of significant alterations to this policy, we will provide notification of such changes to ensure you are informed about the information we collect, its usage, and any circumstances under which it may be disclosed.
Should our store undergo acquisition or merge with another entity, your information may be transferred to the new proprietors to enable the continued provision of our products and services to you.
QUESTIONS AND CONTACT DETAILS
Should you wish to access, correct, amend, or delete any personal information we hold about you, register a complaint, or require further information, please contact our Privacy Compliance Officer via email at [email protected] or by mail at:
Oudh Al Shab
Attn: Privacy Compliance Officer
1/558, Ground Floor, Pathoor Building
Malappuram Road, Changuvetty
Kottakkal – 676503
India